WHOLESALE TERMS AND CONDITIONS
Please carefully review these terms and conditions before applying for a wholesale account. By applying for, using, and/or placing any wholesale order on the website, you acknowledge and agree to the following terms and conditions.
These terms and conditions (the "Terms") are an expressed agreement between you ("Retailer", "you") and Little Neni LLC ("Little Neni", "we", "us"). You must agree to and accept all Terms, otherwise you may not use or access any wholesale services and offers at any time. These terms apply to all wholesale customers who have applied for and been approved a wholesale account.
1. ACCOUNT APPROVAL
Your approval of a wholesale account is subject to verification and approval by Little Neni. To request a wholesale account, please fill out this form here.
1.1 | In order to be approved for a wholesale account, you must prove the existence of your business (brick-and-mortar or online retail store) for us to establish that you are a retailer. This may include, amongst other things, you providing us with the physical address of your retail outlet and/or a digital photograph of your store front, and/or the URL of your website from which you operate your online store.
1.2 | By applying for a wholesale account with Little Neni, you confirm that you have the authority to bind any business or company on whose behalf you use our site to order and purchase products at wholesale prices.
2. MINIMUM ORDER VALUE
Wholesale orders are subject to a minimum order value of $130.
3.1 | Little Neni reserves the right to choose which products are available for wholesale purchase.
3.2 | Little Neni reserves the right to restrict the sale of any product line to specific regions or accounts at its sole discretion.
3.3 | The images of any product line may be software rendered and displayed on the website for illustration purposes only. Due to a variety of factors, including but not limited to color profile, monitor settings, and lighting, actual products and colors may be slightly different from those illustrations displayed on your screen.
4. ORDER PLACEMENT
Prior to approval as a wholesale customer, you must first submit a wholesale application. Once approved, you will be able to preview wholesale pricing and purchase products directly through our website.
5.1 | All prices are listed in US dollars. You may sell products at or in excess of the MSRP, but you may not sell products for less than the MSRP as a regular priced item.
5.2 | In the event you offer discounts of any product by Little Neni, the aggregate value of such discounts shall be limited to twenty percent (20%) of the MSRP, and any promotional even shall not exceed two (2) weeks.
5.3 | All Little Neni retailers that need to clear stock by offering more than twenty percent (20%) discount on the MSRP shall obtain prior written consent from Little Neni, which shall not be unreasonably denied but preferably granted on a semiannual basis. However, Black Friday sales events will not need a written request.
6. WHOLESALE PRICING
6.1 | Wholesale pricing is displayed on www.shoplittleneni.com when logged into your wholesale account. All prices are listed in US dollars.
6.2 | Prices are subject to change without notice. If you do not see wholesale prices immediately after your approval, please log out of your account and log back in. If we find that the price of any product line is quoted incorrectly, we reserve the right to rectify such errors and/or omissions even if you have already placed your order. We will inform you of the correct price as soon as we can, and you will be given the option to cancel your order or proceed with the corrected price.
6.3 | Little Neni wholesale prices and product lists shall be deemed confidential information, to be used solely by retailers and for retail purposes only. Publishing, revealing, or disseminating any confidential information disclosed to the retailers is strictly prohibited without prior written consent from Little Neni.
6.4 | Any failure to maintain the confidentiality of our wholesale prices may result in termination of your wholesale account and Little Neni may seek compensation for damages caused by your breach of confidentiality.
7. ONLINE SALES
Wholesale accounts are available to brick-and-mortar retail shops and online retailers with their own storefronts (websites). Retailers are forbidden from selling Little Neni products on any other retail outlet or marketplace, including Amazon, eBay, Etsy, Walmart, or through Facebook Buy-In groups. By placing orders through your approved wholesale account, you acknowledge that you are acquiring the goods for the purpose of your business only.
Unless otherwise agreed to in writing, payment is due at the time of your order. Little Neni accepts all major credit cards, Shop Pay, and PayPal as forms of payment.
9.1 | Unless otherwise agreed to in writing, shipping is not included in the cost of goods. Shipping charges are calculated based on your purchase amount and shall not exceed 10% of your subtotal. All orders will be shipped via USPS Priority or UPS and will include insurance. Free shipping promotions and/or discount coupons for retail customers do not apply to wholesale orders.
9.2 | Little Neni makes every attempt to ship out orders within 1-3 business days, unless otherwise noted. However, please allow 5 to 7 business days for wholesale order processing and fulfillment. If, for any reason, we are unable to fulfill your order after 7 business days, we will immediately notify you.
10. DELIVERY WINDOW
All wholesale orders will be shipped via USPS Priority Mail or UPS. The following are estimated delivery times based on order destination:
Contiguous US: 1-3 days
Alaska & Hawaii: 3-5 days
US Territories: 5-7 days
Alaska & Hawaii: 3-5 days
US Territories: 5-7 days
11. INTERNATIONAL ORDERS
International orders will be dealt with on a case by case basis.
12. RETURNS AND REFUNDS
12.1 | We offer a 30 day return policy to our wholesale customers. However, all returns must be requested within 15 days of receiving your order. Please inspect all items in your shipment upon receipt. We make every effort to inspect all products before they are shipped, but if you find that any wrong, faulty, defective, damaged, or inconsistent products have been delivered, please contact us immediately to resolve the issue. Returned merchandise will not be accepted if it is held for more than 30 days after receipt.
12.2 | You will be responsible to pay any return shipping charges.
12.3 | Once we are in possession of your return, we will inspect the items for any faults or concerns mentioned in your return request. It shall be your responsibility to provide conclusive proof that the items you received were faulty in any way. If our findings are consistent with your claims, a replacement will be shipped to you without any additional charge.
12.4 | If, for any reason, we find inconsistencies with your claim, you will be refunded for the items returned, less a 10% restocking fee on all returned merchandise.
12.5 | If you return an item without prior approval for a replacement or refund, you will be refunded for the items returned, less a 25% restocking fee for a forced return.
12.6 | If a returned item is approved but a replacement is unavailable, the amount will be refunded or credited to your account.
13. MODIFICATION OF GOODS
If you modify any products purchased from Little Neni in any way, those items will immediately become ineligible for returns, refunds or exchanges. This includes the washing of items.
14. FAILURE TO COMPLY
If you fail to comply with any of the provisions listed in these Terms, we reserve the right to terminate your wholesale account effective immediately, and you will not be able to create another account at a later date. In the event of a wholesale account termination, you will be notified of the decision to terminate through email.
If you have any questions or concerns regarding our wholesale terms and conditions, please contact us at firstname.lastname@example.org. We will respond to you as soon as we can.
Last updated February 10, 2022