refunds & returns
You may cancel an order at any time prior to receiving your shipping confirmation. Please email us at email@example.com to request an order to be cancelled. Please be sure to include order cancellation, order number, and order date in your subject.
If, for any reason, you are dissatisfied with your purchase, we want to quickly correct the problem. You may return your items within seven (7) days of your item’s delivery date as noted in your tracking information, provided they are unwashed, undamaged, unused, and in its original packaging for a full refund.
To initiate a return, please email us at firstname.lastname@example.org with your order number, purchaser name, contact information, and the reason for the return. Please note that you will be responsible to pay for any return shipping charges.
Returns will be processed within five (5) business days of us receiving the item.